K-Delta Week 3 - Communication

In Week 3 of K-Delta, we will identify the key components of communication and the way we transmit information. We’ll also learn about a key skill in the workplace and in our personal lives: active listening.

Course content

Module 1 - Communication Basics

4 lectures

What is Communication?

2 mins

The Basic Components of Communication

3 mins

What Obstacles Affect Communication?

6 mins

Navigating the Pitfalls While Communicating

2 mins

Module 2 - Active Listening

6 lectures

What is Active Listening?

2 mins

How to Practice Active Listening

2 mins

Step 1. Truly Listen to the Other Person

1 mins

Step 2. Reflect the Content and Emotional Undertones of the Other Person's Words

1 mins

Step 3. Confirm That You’ve Heard the Other Person Correctly

1 mins

Step 4. Summarize Your Understanding

1 mins

Module 3 - Communication Vehicles

2 lectures

What are Communication Vehicles?

1 mins

Strengths and Weaknesses of Communication Vehicles

5 mins

K-Delta Week 3 - Communication

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